A new, modern and simplified way to lodge development applications has been introduced by the Clarence Valley Council.

The council’s environment, planning and community director, Des Schroder, said development applications (DAs) and complying development certificates (CDCs) could now be lodged electronically from anywhere by using the online NSW Planning Portal or by bringing application forms, plans and supporting documents on a USB to one of council’s customer service centres in Grafton or Maclean.

“Applicants can view the progress of their application at any time on the NSW Planning Portal dashboard or on the tracking register at www.clarence.nsw.gov.au and will get approvals by email,” he said.

“Expanding the use of online services is part of council’s aim to remove complexity, improve transparency and streamline the DA process for everyone.

“Customer service staff will be there to help people through the electronic application process.

“However, if they experience any issues with the electronic lodgement they can still lodge hard copies at the customer service centre.”

Mr Schroder said an additional $36 scanning fee would be applied for hard copy applications lodged after September 1.

He said if people needed help they should visit www.clarence.nsw.gov.au/onlineDA