North Coast

Free 24-hour GP telehealth service for flood-impacted communities

Healthy North Coast’s free 24-hour GP Telehealth service is available to support people affected by the severe weather and flooding on the NSW North Coast.

If you have had to evacuate or have been cut off and cannot travel to your regular GP, you can phone the service at no cost on 1800 931 158 to organise a phone or video appointment any day of the week.

Healthy North Coast GP Telehealth can provide:

  • information, advice, diagnosis and treatment
  • electronic prescriptions sent to your local pharmacy
  • medical certificates.

If you need to fill a prescription, use the National Health Service Finder to find a pharmacy: www.healthdirect.gov.au/australian-health-services. Please contact the pharmacy before attending to ensure they are open.

After the appointment, a care summary can be sent to the patient, their regular GP and to My Health Record.

This service is funded by Healthy North Coast through their North Coast PHN program.

Across our region, local health services have been impacted and some will be closed due to power outages, staff shortages and floods.

The 1800-service helps to support people in flood-affected areas who not able to get an appointment with their regular GP. Find out more at www.hnc.org.au/telehealth-floods

Please note, this is not an emergency service. In medical emergencies call 000 (Triple Zero) immediately. If you require rescue, assistance to evacuate or other emergency help call NSW SES on 132 500.

 

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