As the news about novel Corona-virus (COVID 19) continues to develop it’s important to take sensible steps to look after yourself and your family. It is still unknown if or when the virus will arrive in the Clarence Valley but it’s important that Council is prepared.

As such, community members, especially older and more vulnerable people are being encouraged to think about the nature of their enquiries before attending Council Customer Service Centres in person. The sensible use of technology will be important when managing any increase in cases.

General manager Ashley Lindsay said, “During this time, we encourage everyone to look at ways to reduce avoidable personal contact with other people. This means if you have an enquiry you could call or email us or use the Live Chat facility on our website. If you need to make rates or water payments, call your bank now about setting up BPay – this will not only save you time, but more importantly it will reduce the risk to you and your family.”  

The community are encouraged to keep an eye out for updates from reliable sourcessuch as NSW Health and if you are feeling unwell, seek medical attention: call your GP or Healthdirect on 1800 022 222.